Activity: Professional Engagements › Advisory panel/policy group/ board
Description
The Independent Advisory Board is advancing key recommendations of the myGov user audit. It also provides guidance and advice on designing, delivering, and implementing government services.
Importantly, the Board is considering users' end-to-end experience, including ensuring the right combination of digital and non-digital channels to deliver quality government services.
Almost 1.4 million people sign in to MyGov daily, making it a critical national infrastructure that must meet the needs of people, staff, and the Australian economy.