Personal profile

Biography

BACKGROUND:

Ann has been managing, educating and consulting across the Australia-Pacific region over 4 decades, in the private, public and community sectors. Since 2017 she has been teaching undergraduate, postgraduate and MBA classes for the Research School of Management of the ANU, primarily on Evidence-based Management with some project management and information systems topics.

This work draws on her extensive industry experience. Over the 2 decades from 1998 she consulted using evidence-based practice on strategic project management, business analysis, and human resource strategy: clients include AXA, Department of Family & Community Services, Department of Health & Aged Care, NSW TAFE and ACT Government. In association with Thomsett International from 2002-2014 consulted and presented public and private workshops in Business Systems Analysis, Benefits Analysis, Project Management, Risk Management, Quality Management and Team Leadership with clients including AMP, BT Financial Group, CUSCAL, Sealcorp, Tower Life, Zurich, CPAA, Australian Taxation Office, Government of Fiji, CPRS, Lend Lease Prime, OneSteel, CocaCola-Amatil, Yarra Valley Water, South-East Water, Charles Sturt University, Monash University, University of Melbourne, Training Consortium (Tasmania), Tablelands Regional Council. Prior to that she focused on information systems and their project management with the Australian Public Service from 1988 to 1997, with those roles drawing on her experience in information systems, project management and education with various community and private sector organisations from 1979 to 1988.

Ann has Masters degrees focused on Information systems design and management and on project management and in 2022 she completed a multi-disciplinary Master of Philosophy using qualitative methods, on the "Drivers of Project Managers' Compliance Behaviours".

Ann has been invited to contribute to industry forums, conferences, and publications over many years. Her professional affiliations include the Australian Computer Society (Senior Member and Certified Practitioner), the Australian Association for Professional and Applied Ethics, and the Centre for Evidence-based Management (Fellow). 

 
CONTRIBUTIONS TO INDUSTRY:

Smith A & Dowling M 2020, 'Leadership Succession, Leadership Success', LinuxConfAU 2020, Gold Coast, January, viewed 13 April 2020, https://www.youtube.com/watch?v=yjJ5aAoL1Mg&t=1651s

Smith, A 2018, 'Evidence-Based Management online: Preliminary observations from ANU', CEBMa Conference, Chicago, 9 August.

2012 Member, Specialist Advisory Group (Business Analysis), Australian Computer Society.

Smith, A 2011, ‘Beyond Competency: Excellence in Business Analysis’, BA Connection, IIBA, October, viewed 15 April 2016, http://iiba.informz.ca/admin31/content/template.asp?sid=1398&ptid=23&brandid=5015&uid=0&mi=147592

Smith, A 2011, ‘Cloud Computing: A Briefing for the Agile Business Analyst’, BA World, Sydney, July.

Smith, A 2010, ‘Enabling Agility’, Information Age, February, pp 10-13.

Smith, A 2008, ‘Agile Analysis – Avoiding Paralysis: an integrated Framework for responsive Project Analysis’, Conference Proceedings: AIPM Conference 2008, Canberra, 12-15 October.

Smith, A 2008, ‘Agile Analysis – It's not optional: a Framework for selection of Project Strategy’, Conference Proceedings: AIPM Conference 2008, Canberra, 12-15 October.

 

RESEARCH & OUTREACH:

2024: Top Reviewer Award (Public & Non-Profit Division), Academy of Management

2024, Workshops & Coaching in Evidence-based Management , to Department of Home Affairs.

2023: Outstanding Reviewer Award (Organizational Behavior Division), Academy of Management

2023: Best Reviewer Award (Management Education Division), Academy of Management

2023, Masterclasses in Evidence-based Management , to Department of Social Services.

2020, 'Leadership Succession; Leadership Success', Linux.conf.au 2020, Gold Coast, 13-17 January.

2018, 'Evidence-based management online: Preliminary observations from ANU', CEBMa Conference, Chicago, 8 August.

2008, ‘Agile analysis – avoiding paralysis: an integrated framework for responsive project analysis’, Proceedings of AIPM 2008 Conference, Canberra, 12-15 October.

2008, ‘Agile analysis – It's not optional: A framework for selection of project strategy’, Proceedings of AIPM 2008 Conference, Canberra, 12-15 October.

 

TEACHING IN HIGHER EDUCATION:

2025: Nomination: CBE Award for Teaching Excellence, ANU

2024: Team Award: ABDC award for Innovation and Excellence in Teaching and Learning

2024: Team Award: Vice-Chancellor's Award for Programs that Enhance Learning, ANU

2024: NAIDOC Week Non-Indigenous Organisation’s Contribution to the Indigenous Community, ACT

2023: Nomination: Vice-Chancellor’s Award for Teaching Excellence, ANU

2022-2023: MGMT2003 (Business Decision-Making), convening and lecturing under-graduate students on-campus

2022: CBE Commendation for Teaching Excellence, ANU

2022: MGMT7020 (Technology & Project Management), convening and lecturing post-graduate students on-campus

2021-2025: MGMT7250 (Evidence-Based Management), convening and lecturing a hybrid post-graduate class for a special program delivered for the National Indigenous Australians Agency

2020: Joint nomination: CBE Award for Teaching Excellence, ANU

2018-2022: Convening up to four online post-graduate classes making up a Graduate Certificate in Management

2018-2025: MGMT7250 (Evidence-Based Management), convening and lecturing postgraduate and MBA students

2017-2020: MGMT2100 (Business Communications), tutoring under-graduate students on-campus and online

Research Interests

  • Decision-making
  • Management education
  • Project management

Education/Academic qualification

Information Systems, Master, Master of Technology, Swinburne University of Technology

Project Management, Master, Master of Business, The Australian National University

Project Management, Master, Master of Philosophy, The Australian National University