Effective communication in clinical handover: research and intervention to improve patient safety and satisfaction at St Vincents Hospital Sydney, St Josephs hospital, and St Vincents Hospital Melbourne

The ANU Institute for Communication in Health Care (ICH) collaborated with St Vincents Hospital Sydney to undertake a pilot clinical handover translational research and training project to improve nursing handover practice on Ward Xavier 7 North. This research was funded by a donation from the Geoff and Helen Handbury foundation. Following the success of this phase 1 pilot translational research programme, which was called a game changer by the Director of Nursing at St Vincents Hospital Sydney, the ICH was asked to undertake the research across designated wards at St Vincents Hospital Sydney (SVHS), St Josephs hospital (SJH), and St Vincents Hospital Melbourne (SVMH). Funding for the rollout of the research as a phase 2 pilot was obtained from the Geoff and Helen Handbury foundation. The project will run from the beginning of 2020 to the end of 2021 and will be managed by Diana Slade and Liza Goncharov.