Optimising primary health care in Australia: multi-method whole-of-population investigation of the impact of telehealth on uptake and quality of care

In 2020, telehealth was made available to everyone in Australia, in response to COVID-19. To provide evidence to improve primary health care in Australia, the project will investigate the effect of telehealth on quality of primary care, including accessibility, safety, continuity and appropriateness. For the whole population, we will analyse Medicare data linked to health, social and economic information, complemented by interviews and workshops engaging patient and clinician perspectives.