TY - JOUR
T1 - A systematic review of speech recognition technology in health care
AU - Johnson, Maree
AU - Lapkin, Samuel
AU - Long, Vanessa
AU - Sanchez, Paula
AU - Suominen, Hanna
AU - Basilakis, Jim
AU - Dawson, Linda
N1 - Publisher Copyright:
© 2014 Johnson et al.; licensee BioMed Central Ltd.
PY - 2014
Y1 - 2014
N2 - Background: To undertake a systematic review of existing literature relating to speech recognition technology and its application within health care. Methods: A systematic review of existing literature from 2000 was undertaken. Inclusion criteria were: all papers that referred to speech recognition (SR) in health care settings, used by health professionals (allied health, medicine, nursing, technical or support staff), with an evaluation or patient or staff outcomes. Experimental and non-experimental designs were considered. Six databases (Ebscohost including CINAHL, EMBASE, MEDLINE including the Cochrane Database of Systematic Reviews, OVID Technologies, PreMED-LINE, PsycINFO) were searched by a qualified health librarian trained in systematic review searches initially capturing 1,730 references. Fourteen studies met the inclusion criteria and were retained. Results: The heterogeneity of the studies made comparative analysis and synthesis of the data challenging resulting in a narrative presentation of the results. SR, although not as accurate as human transcription, does deliver reduced turnaround times for reporting and cost-effective reporting, although equivocal evidence of improved workflow processes. Conclusions: SR systems have substantial benefits and should be considered in light of the cost and selection of the SR system, training requirements, length of the transcription task, potential use of macros and templates, the presence of accented voices or experienced and in-experienced typists, and workflow patterns.
AB - Background: To undertake a systematic review of existing literature relating to speech recognition technology and its application within health care. Methods: A systematic review of existing literature from 2000 was undertaken. Inclusion criteria were: all papers that referred to speech recognition (SR) in health care settings, used by health professionals (allied health, medicine, nursing, technical or support staff), with an evaluation or patient or staff outcomes. Experimental and non-experimental designs were considered. Six databases (Ebscohost including CINAHL, EMBASE, MEDLINE including the Cochrane Database of Systematic Reviews, OVID Technologies, PreMED-LINE, PsycINFO) were searched by a qualified health librarian trained in systematic review searches initially capturing 1,730 references. Fourteen studies met the inclusion criteria and were retained. Results: The heterogeneity of the studies made comparative analysis and synthesis of the data challenging resulting in a narrative presentation of the results. SR, although not as accurate as human transcription, does deliver reduced turnaround times for reporting and cost-effective reporting, although equivocal evidence of improved workflow processes. Conclusions: SR systems have substantial benefits and should be considered in light of the cost and selection of the SR system, training requirements, length of the transcription task, potential use of macros and templates, the presence of accented voices or experienced and in-experienced typists, and workflow patterns.
KW - Health professionals
KW - Human transcriptions
KW - Interactive voice response systems
KW - Nursing
KW - Speech recognition
KW - Systematic review
UR - http://www.scopus.com/inward/record.url?scp=84928818543&partnerID=8YFLogxK
U2 - 10.1186/1472-6947-14-94
DO - 10.1186/1472-6947-14-94
M3 - Review article
SN - 1472-6947
VL - 14
JO - BMC Medical Informatics and Decision Making
JF - BMC Medical Informatics and Decision Making
IS - 1
M1 - 94
ER -