Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Ruonan Sun; Shirley Gregor; Byron Keating

Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Ruonan Sun, Shirley Gregor, Byron Keating

Research output: Contribution to conference › Paper › peer-review

2 Citations (Scopus)

Abstract

This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan

Original language	English
Publication status	Published - 2014
Event	25th Australasian Conference on Information Systems, ACIS 2014 - Auckland, New Zealand Duration: 8 Dec 2014 → 10 Dec 2014

Conference

Conference	25th Australasian Conference on Information Systems, ACIS 2014
Country/Territory	New Zealand
City	Auckland
Period	8/12/14 → 10/12/14

Cite this

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abstract = "This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan",

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T2 - 25th Australasian Conference on Information Systems, ACIS 2014

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AU - Gregor, Shirley

AU - Keating, Byron

PY - 2014

Y1 - 2014

N2 - This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan

AB - This study provides a case analysis of a successful collaborative information technology outsourcing arrangement in a public sector setting. An endogenous framework depicting four key factors (motivation, decision-making, outcomes, and relationship management) was developed and used to examine a collaboration between the Australian Government (Treasury and Taxation Office) and Fujitsu to develop Australia's Standard Business Reporting infrastructure. Document analysis and interviews with business and technical executives of both parties provided insights that highlight a shift from cost-focused outsourcing initiatives toward more mutually beneficial partnerships focused on co-created value.Ruonan

KW - Australia

KW - Case study

KW - Collaborative it outsourcing

KW - Government

KW - Public sector

UR - http://www.scopus.com/inward/record.url?scp=84959483526&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:84959483526

Y2 - 8 December 2014 through 10 December 2014

ER -

Collaborative IT outsourcing in the public sector: A case analysis of standard business reporting in Australia

Abstract

Conference

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