TY - JOUR
T1 - Communicative Practices in Online Communication: A Case of Agreeing to Disagree
AU - Greenfield, Geoffrey
AU - Campbell, John
PY - 2006
Y1 - 2006
N2 - Online communities have evolved beyond the realm of social phenomenon to become important knowledge-sharing media with real economic consequences. However, the sharing of knowledge and the communication of meaning through Internet technology presents many difficulties. This is particularly so for online finance forums where market-sensitive information and disinformation about exchange-traded stocks is regularly disseminated. The development of trust and the effect of misinformation in this environment are important in the growth of this communication medium. Forum administrators need to better understand and handle the development of trust. In this article, we analyze and discuss the communicative practices of a group of investors and members of an online community of interest. We found that conflict as a driver of knowledge sharing is an important consideration for forum administrators and designers.
AB - Online communities have evolved beyond the realm of social phenomenon to become important knowledge-sharing media with real economic consequences. However, the sharing of knowledge and the communication of meaning through Internet technology presents many difficulties. This is particularly so for online finance forums where market-sensitive information and disinformation about exchange-traded stocks is regularly disseminated. The development of trust and the effect of misinformation in this environment are important in the growth of this communication medium. Forum administrators need to better understand and handle the development of trust. In this article, we analyze and discuss the communicative practices of a group of investors and members of an online community of interest. We found that conflict as a driver of knowledge sharing is an important consideration for forum administrators and designers.
KW - Communicative practices
KW - Computer-mediated communication
KW - Finance forum
UR - http://www.scopus.com/inward/record.url?scp=33846031112&partnerID=8YFLogxK
U2 - 10.1080/10919392.2006.9681203
DO - 10.1080/10919392.2006.9681203
M3 - Article
SN - 1091-9392
VL - 16
SP - 267
EP - 277
JO - Journal of Organizational Computing and Electronic Commerce
JF - Journal of Organizational Computing and Electronic Commerce
IS - 3-4
ER -