Demystifying the paradox of stability and flexibility in information systems design: An affordance perspective

Ruonan Sun, Meng Zhang

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    2 Citations (Scopus)

    Abstract

    In the rapidly changing business and technology environment, the paradox of stability and flexibility in the design of information systems poses significant challenges. Whereas stability may improve efficiency, flexibility may stimulate opportunities. Although the literature recognizes the importance of both stability and flexibility, there is a lack of understanding of the tension between stability and flexibility; especially, how they may jointly affect information systems design. Drawing from an affordance perspective, this paper theorizes the mechanisms by which stability and flexibility interact. In particular, stability and flexibility may be manifested in functional and cognitive affordances. By comparing and contrasting various types of information systems, we show the dynamic relationship between stability and flexibility. In doing so, we contribute to a paradoxical theory of stability and flexibility in information systems design. This paper may inform the design, management, and use of information systems.

    Original languageEnglish
    Title of host publicationInternational Conference on Information Systems 2018, ICIS 2018
    PublisherAssociation for Information Systems
    Number of pages16
    ISBN (Electronic)9780996683173
    Publication statusPublished - 2018
    Event39th International Conference on Information Systems, ICIS 2018 - San Francisco, United States
    Duration: 13 Dec 201816 Dec 2018

    Publication series

    NameInternational Conference on Information Systems 2018, ICIS 2018

    Conference

    Conference39th International Conference on Information Systems, ICIS 2018
    Country/TerritoryUnited States
    CitySan Francisco
    Period13/12/1816/12/18

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