Designing a visual tool for teaching and learning front-end innovation

Priscilla Kan John, Emmaline Lear, Patrick L'Espoir Decosta, Shirley Gregor, Stephen Dann, Ruonan Sun

    Research output: Contribution to journalArticlepeer-review

    4 Citations (Scopus)


    This paper presents work on the design and development of a guided visual tool, the project client map (PCM), which is intended to assist students in their class projects solving real-world problems with industry clients. We use a design science research approach to contribute to existing knowledge through the design of an artefact (the PCM) that has a clear educational and learning goal, and that provides utility. Circumscribing a problem is an essential step to seed the ideation process in front-end innovation. While this step can employ existing tools that focus separately on the organisational, environmental, and human contexts of the problem under scrutiny, there is no formalised roadmap for how to integrate these tools. The PCM addresses this gap. We present a first version of the PCM in this paper, which will be refined in further work.

    Original languageEnglish
    Pages (from-to)16-26
    Number of pages11
    JournalTechnology Innovation Management Review
    Issue number9
    Publication statusPublished - Sept 2020


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