Designing knowledge interface systems: Past, present, and future

Shirley Gregor, Alexander Maedche, Stefan Morana, Silvia Schacht

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Abstract

    Knowledge interface systems (KIS) enable a dialogue between human and machines by utilizing an underlying knowledge-based system. The design and the effects of KIS have been a focus of researchers interest for decades. Yet the existing knowledge of KIS is scattered, and researchers as well as practitioners face the danger of re-inventing KIS for a specific purpose or, worse, repeating mistakes of the past. This conceptual paper provides an overview of KIS capabilities and outcomes of their usage from the past to the present and proposes directions for future research. Our analysis shows that, in general, there is evolution of work on KIS over time, rather than revolution. This research will enable researchers to identify their contribution more clearly over and above what has been done before.
    Original languageEnglish
    Title of host publicationTackling Society's Grand Challenges with Design Science
    EditorsJ.Parsons, T. Tuunanen, J. Venable, B. Donnellan, M.Helfert
    Place of PublicationSwitzerland
    PublisherSpringer International Publishing Switzerland
    Editionpeer reviewed
    ISBN (Print)9783319392936
    Publication statusPublished - 2016
    EventDesign Science Research in Information Systems and Technologies DESRIST 2016 - St. John’s, Canada
    Duration: 1 Jan 2016 → …
    http://link.springer.com/book/10.1007%2F978-3-319-39294-3

    Conference

    ConferenceDesign Science Research in Information Systems and Technologies DESRIST 2016
    Period1/01/16 → …
    OtherMay 24-25 2016
    Internet address

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