Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia

James Steele; Shirley Gregor; John Campbell; Robert Fitzgerald; Byron Keating

Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia

James Steele, Shirley Gregor, John Campbell, Robert Fitzgerald, Byron Keating

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors' expectations for greater interaction. Using an iterative, design science based approach, coupled with design thinking workshops bringing stakeholders together, we showed how location-based educational services coupled with mobile apps on handheld devices could be designed to enrich the experience for school students visiting the National Portrait Gallery of Australia

Original language	English
Title of host publication	Tackling Society's Grand Challenges with Design Science
Editors	J.Parsons, T. Tuunanen, J. Venable, B. Donnellan, M.Helfert
Place of Publication	Switzerland
Publisher	Springer International Publishing Switzerland
Pages	17-24
Edition	peer reviewed
ISBN (Print)	9783319392936
Publication status	Published - 2016
Event	Design Science Research in Information Systems and Technologies DESRIST 2016 - St. Johnâ€™s, Canada Duration: 1 Jan 2016 → … http://link.springer.com/book/10.1007%2F978-3-319-39294-3

Conference

Conference	Design Science Research in Information Systems and Technologies DESRIST 2016
Period	1/01/16 → …
Other	May 24-25 2016
Internet address	http://link.springer.com/book/10.1007%2F978-3-319-39294-3

Cite this

Steele, J., Gregor, S., Campbell, J., Fitzgerald, R., & Keating, B. (2016). Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. In J. P. T. T. J. V. B. D. M. H. (Ed.), Tackling Society's Grand Challenges with Design Science (peer reviewed ed., pp. 17-24). Springer International Publishing Switzerland.

Steele, James ; Gregor, Shirley ; Campbell, John et al. / Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. Tackling Society's Grand Challenges with Design Science. editor / J.Parsons, T. Tuunanen, J. Venable, B. Donnellan, M.Helfert. peer reviewed. ed. Switzerland : Springer International Publishing Switzerland, 2016. pp. 17-24

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title = "Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia",

abstract = "Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors' expectations for greater interaction. Using an iterative, design science based approach, coupled with design thinking workshops bringing stakeholders together, we showed how location-based educational services coupled with mobile apps on handheld devices could be designed to enrich the experience for school students visiting the National Portrait Gallery of Australia",

author = "James Steele and Shirley Gregor and John Campbell and Robert Fitzgerald and Byron Keating",

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booktitle = "Tackling Society's Grand Challenges with Design Science",

publisher = "Springer International Publishing Switzerland",

address = "Switzerland",

edition = "peer reviewed",

note = "Design Science Research in Information Systems and Technologies DESRIST 2016 ; Conference date: 01-01-2016",

url = "http://link.springer.com/book/10.1007%2F978-3-319-39294-3",

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Steele, J, Gregor, S, Campbell, J, Fitzgerald, R & Keating, B 2016, Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. in JPTTJVBDMH (ed.), Tackling Society's Grand Challenges with Design Science. peer reviewed edn, Springer International Publishing Switzerland, Switzerland, pp. 17-24, Design Science Research in Information Systems and Technologies DESRIST 2016 , 1/01/16.

Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. / Steele, James; Gregor, Shirley; Campbell, John et al.
Tackling Society's Grand Challenges with Design Science. ed. / J.Parsons, T. Tuunanen, J. Venable, B. Donnellan, M.Helfert. peer reviewed. ed. Switzerland: Springer International Publishing Switzerland, 2016. p. 17-24.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AB - Cultural institutions provide important benefits for society and for the visitors who come to them. Their staff need to understand how information technology can augment the visitor experience, and how to engage with their visitors to design programs that will meet visitors' expectations for greater interaction. Using an iterative, design science based approach, coupled with design thinking workshops bringing stakeholders together, we showed how location-based educational services coupled with mobile apps on handheld devices could be designed to enrich the experience for school students visiting the National Portrait Gallery of Australia

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Steele J, Gregor S, Campbell J, Fitzgerald R, Keating B. Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia. In JPTTJVBDMH, editor, Tackling Society's Grand Challenges with Design Science. peer reviewed ed. Switzerland: Springer International Publishing Switzerland. 2016. p. 17-24

Designing location-based educational services for school students at cultural institutions: the case of the National Portrait Gallery of Australia

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