Exclusive project critical success processes: a cultural diversity perspective

Critical success factors are those that are most important to ensure project success. As previous studies have shown that these factors vary across project phases and contexts, this study analyses the impact of culture on critical success processes included in the planning phase of a project. Based on data collected from 715 project managers, planning processes were found to have unequal importance to project success across countries. For example, human resource management is a critical success process only in countries with high human orientation score and risk management only in countries with high uncertainty avoidance score, as identified in the cultural diversity literature.