Exploring the impact of team mental models on information utilization and project performance in system development

Jack S.C. Hsu; Jamie Y.T. Chang; Gary Klein; James J. Jiang

doi:10.1016/j.ijproman.2009.12.001

Exploring the impact of team mental models on information utilization and project performance in system development

Jack S.C. Hsu^*, Jamie Y.T. Chang, Gary Klein, James J. Jiang

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

52 Citations (Scopus)

Abstract

Teams in system development must share information about tasks in order to be successful. A traditional view considers the processes in place to take the knowledge resident in a team and effectively share it with other members. Newer perspectives require conditions of shared models and understanding among the team members to effectively employ the dispersed information to develop successful systems. A model of teamwork mental models is presented to explore both perspectives so that the importance of both process and shared models is represented. A sample of system developers provides the data to test the model. Results show that team building activities can promote both aspects, yielding a greater chance for a quality team effort.

Original language	English
Pages (from-to)	1-12
Number of pages	12
Journal	International Journal of Project Management
Volume	29
Issue number	1
DOIs	https://doi.org/10.1016/j.ijproman.2009.12.001
Publication status	Published - Jan 2011

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title = "Exploring the impact of team mental models on information utilization and project performance in system development",

abstract = "Teams in system development must share information about tasks in order to be successful. A traditional view considers the processes in place to take the knowledge resident in a team and effectively share it with other members. Newer perspectives require conditions of shared models and understanding among the team members to effectively employ the dispersed information to develop successful systems. A model of teamwork mental models is presented to explore both perspectives so that the importance of both process and shared models is represented. A sample of system developers provides the data to test the model. Results show that team building activities can promote both aspects, yielding a greater chance for a quality team effort.",

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Exploring the impact of team mental models on information utilization and project performance in system development

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