Fides Fido: Online Dispute Resolution a trusted solution to e-commerce disputes?

Damian Clifford, Yung Shin Van Der Sype

Research output: Contribution to conferencePaperpeer-review

Abstract

Trust is an essential element for the financial development and growth of the electronic marketplace. The lack of an
effective means of redress to settle online disputes forms a challenging barrier to establishing trust in the online economy.
Accordingly, the creation of effective dispute resolution mechanisms is key to creating trust, fostering e-commerce
transactions, and even stimulating market growth. Nevertheless, traditional means of enforcement are incapable of
enabling sufficient trust in e-commerce transactions.
In this paper it is assessed whether Online Dispute Resolution (ODR) mechanisms can provide the answers for the effective
settlement of commercial disputes in the digital world.
Original languageEnglish
Publication statusPublished - 2014
EventInformation Ethics and Security, Future of International World Time - Lisbon, Portugal
Duration: 1 Oct 2014 → …

Conference

ConferenceInformation Ethics and Security, Future of International World Time
Country/TerritoryPortugal
CityLisbon
Period1/10/14 → …

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