Government enterprise architectures: Enabling the alignment of business processes and information systems

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    Abstract

    This chapter describes the development and use of government enterprise architectures for the framing and alignment of the core business processes and enabling information systems at the Australian Bureau of Statistics (ABS) and the Centrelink Social Services agency. The chapter focuses on the construction and ongoing maintenance of public enterprise architectures that enable the alignment condition. An established research model has been used to guide the analysis and explication of the government business processes, enabling systems and architectures, and the resulting agency alignment. While the discussion acknowledges the existence of other formal and informal enablers of alignment (such as strategic planning or management support), this chapter concentrates on the enterprise architecture enabler. The functionally integrated government business processes and information systems that are established within the instantiated enterprise architecture are examined. The agencies' performance data reflects two public organizations that are closely aligned and have achieved upper benchmarked outcomes and recognition awards. The agencies' business processes and architectural practices conform to established theoretical frameworks.

    Original languageEnglish
    Title of host publicationAdvances in Government Enterprise Architecture
    PublisherIGI Global
    Pages409-437
    Number of pages29
    ISBN (Print)9781605660684
    DOIs
    Publication statusPublished - 2008

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