TY - JOUR
T1 - Haunted by the past
T2 - Effects of poor change management history on employee attitudes and turnover
AU - Bordia, Prashant
AU - Restubog, Simon Lloyd D.
AU - Jimmieson, Nerina L.
AU - Irmer, Bernd E.
PY - 2011/4
Y1 - 2011/4
N2 - Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.
AB - Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.
KW - Change management
KW - Organizational change cynicism
KW - Turnover
UR - http://www.scopus.com/inward/record.url?scp=79952606089&partnerID=8YFLogxK
U2 - 10.1177/1059601110392990
DO - 10.1177/1059601110392990
M3 - Article
SN - 1059-6011
VL - 36
SP - 191
EP - 222
JO - Group and Organization Management
JF - Group and Organization Management
IS - 2
ER -