Impact of strategic alignment on IT outsourcing success in a complex service setting

Byron Keating, Shirley Gregor, John Campbell

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Abstract

    Improved conceptual and methodological understanding of strategic alignment is essential for better IT outsourcing decisions. This research will investigate how strategically well aligned ITO investments can lead to improved performance and greater competitive advantage. The strategic alignment literature is dominated by a focus on strategy formulation at a single point in time. In contrast, little is known about how strategic alignment is enacted in the choices managers make over time, and in particular, as it applies to IT outsourcing decisions in complex service settings. To address this situation we: (1) develop a novel dynamic alignment model that links espoused and enacted strategies, (2) operationalize strategy as a set of strategic decisions around capabilities, and (3) apply a range of novel methods to measure the decisions managers make
    Original languageEnglish
    Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
    Place of PublicationChicago, IL
    PublisherAIS Electronic Library (AISeL)
    Pages1901-1910
    EditionPeer Reviewed
    ISBN (Print)9780615559070
    Publication statusPublished - 2013
    EventAmericas Conference on Information Systems, AMCIS 2013 - Chicago United States of America
    Duration: 1 Jan 2013 → …

    Conference

    ConferenceAmericas Conference on Information Systems, AMCIS 2013
    Period1/01/13 → …
    OtherAugust 15-17 2013

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