Abstract
This paper explores and provides an understanding of how B-to-B relationships can be better understood by incorporating a Social Capital (SC) framework. It argues that SC dimensions (i.e., relational, cognitive and structural), underpin alliances that are salient to International Business (IB). A synthesis of the literature on B-to-B SC and loyalty into a single, process-based framework is established, together with institutional texture insights for firms to harness and develop for success. The central argument is that investments in relationship building not only enhance B-to-B loyalty but over time fashion the nature and depth of the alliance for the international firm. The paper adds to the literature on international B-to-B collaborations whilst having the potential in providing managerially relevant (actionable) results in how and in what way B-to-B SC can be harnessed in the 21st century IB system.
Original language | English |
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Article number | 000540 |
Number of pages | 11 |
Journal | Strategies in Accounting and Management |
Volume | 2 |
Issue number | 3 |
DOIs | |
Publication status | Published - 2021 |