Interaction differences in web search and browse logs

Paul Thomas; Alex O'Neill; Cecile Paris

Interaction differences in web search and browse logs

Paul Thomas^*, Alex O'Neill, Cecile Paris

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › peer-review

5 Citations (Scopus)

Abstract

We use logfiles from two web servers (public and internal), two corresponding search engines, and two user populations (public and staff) to examine differences in behaviour across users and sites. We observe similar overall characteristics to other browsing and searching logs, but differences in behaviour between staff and the public and between external and internal sites. Staff familiarity with organisational language and structure does not translate to more effective search or navigation, although staff do expend considerable effort looking for information and often look in the wrong place. This would not be apparent from logs covering only search or only browsing behaviour.

Original language	English
Title of host publication	ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium
Pages	52-59
Number of pages	8
Publication status	Published - 2010
Event	15th Australasian Document Computing Symposium, ADCS 2010 - Melbourne, VIC, Australia Duration: 10 Dec 2008 → 10 Dec 2008

Publication series

Name	ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium

Conference

Conference	15th Australasian Document Computing Symposium, ADCS 2010
Country/Territory	Australia
City	Melbourne, VIC
Period	10/12/08 → 10/12/08

Cite this

@inproceedings{b922020194524766b2c09b195974fdf7,

title = "Interaction differences in web search and browse logs",

abstract = "We use logfiles from two web servers (public and internal), two corresponding search engines, and two user populations (public and staff) to examine differences in behaviour across users and sites. We observe similar overall characteristics to other browsing and searching logs, but differences in behaviour between staff and the public and between external and internal sites. Staff familiarity with organisational language and structure does not translate to more effective search or navigation, although staff do expend considerable effort looking for information and often look in the wrong place. This would not be apparent from logs covering only search or only browsing behaviour.",

keywords = "Information retrieval, Log analysis, User behaviour",

author = "Paul Thomas and Alex O'Neill and Cecile Paris",

year = "2010",

language = "English",

isbn = "9781921426803",

series = "ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium",

pages = "52--59",

booktitle = "ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium",

note = "15th Australasian Document Computing Symposium, ADCS 2010 ; Conference date: 10-12-2008 Through 10-12-2008",

}

Thomas, P, O'Neill, A & Paris, C 2010, Interaction differences in web search and browse logs. in ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium. ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium, pp. 52-59, 15th Australasian Document Computing Symposium, ADCS 2010, Melbourne, VIC, Australia, 10/12/08.

Interaction differences in web search and browse logs. / Thomas, Paul; O'Neill, Alex; Paris, Cecile.
ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium. 2010. p. 52-59 (ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium).

Research output: Chapter in Book/Report/Conference proceeding › Conference Paper › peer-review

TY - GEN

T1 - Interaction differences in web search and browse logs

AU - Thomas, Paul

AU - O'Neill, Alex

AU - Paris, Cecile

PY - 2010

Y1 - 2010

N2 - We use logfiles from two web servers (public and internal), two corresponding search engines, and two user populations (public and staff) to examine differences in behaviour across users and sites. We observe similar overall characteristics to other browsing and searching logs, but differences in behaviour between staff and the public and between external and internal sites. Staff familiarity with organisational language and structure does not translate to more effective search or navigation, although staff do expend considerable effort looking for information and often look in the wrong place. This would not be apparent from logs covering only search or only browsing behaviour.

AB - We use logfiles from two web servers (public and internal), two corresponding search engines, and two user populations (public and staff) to examine differences in behaviour across users and sites. We observe similar overall characteristics to other browsing and searching logs, but differences in behaviour between staff and the public and between external and internal sites. Staff familiarity with organisational language and structure does not translate to more effective search or navigation, although staff do expend considerable effort looking for information and often look in the wrong place. This would not be apparent from logs covering only search or only browsing behaviour.

KW - Information retrieval

KW - Log analysis

KW - User behaviour

UR - https://www.scopus.com/pages/publications/84872855646

M3 - Conference Paper

SN - 9781921426803

T3 - ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium

SP - 52

EP - 59

BT - ADCS 2010 - Proceedings of the Fifteenth Australasian Document Computing Symposium

T2 - 15th Australasian Document Computing Symposium, ADCS 2010

Y2 - 10 December 2008 through 10 December 2008

ER -

Interaction differences in web search and browse logs

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