Issues in M-Banking: Challenges and opportunities

Saifullah M. Dewan

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    2 Citations (Scopus)

    Abstract

    The increased prevalence of mobile phones provides exciting opportunities for the growth of mobile banking (m-banking). This article reviews the emerging research literature on m-banking. It presents a classification framework for m-banking research based on 65 m-banking articles published between 2000 and mid-2010 in Information Systems (IS), technology innovation, management, and marketing journals, and major IS conferences. These articles are classified into five main categories: m-banking overview and conceptual issues, m-banking applications and cases, m-banking behavioural issues, infrastructures of mobile users and networks, and strategic, legal and ethical issues. It is expected that the comprehensive list of references and assessments presented in this article will provide a useful anatomy of young m-banking literature to anyone who is interested in m-banking and help stimulate further interest.

    Original languageEnglish
    Title of host publicationProceedings of 2010 13th International Conference on Computer and Information Technology, ICCIT 2010
    Pages364-369
    Number of pages6
    DOIs
    Publication statusPublished - 2010
    Event2010 13th International Conference on Computer and Information Technology, ICCIT 2010 - Dhaka, Bangladesh
    Duration: 23 Dec 201025 Dec 2010

    Publication series

    NameProceedings of 2010 13th International Conference on Computer and Information Technology, ICCIT 2010

    Conference

    Conference2010 13th International Conference on Computer and Information Technology, ICCIT 2010
    Country/TerritoryBangladesh
    CityDhaka
    Period23/12/1025/12/10

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