Mobile technology in Pacific Island countries: The potential for M-government

Amanda H.A. Watson*, Joseph Kim Suwamaru, Ioana Chan Mow, Sarah Logan

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    2 Citations (Scopus)

    Abstract

    The chapter focuses on the use of mobile phones in Pacific Island countries for government service delivery. The chapter argues that mobile telephone technology is worthy of attention in its own right, as compared to other technologies. This is because mobile phones have been transformational in the lives of Pacific people in ways computer-based technologies have not been, as most people have never had access to them; many do not have access to electricity or basic services such as banking, postal services and landline telephones. Despite limitations, such as small screen size, incomplete network coverage and limited data capacity, mobile phones are widely used in the Pacific. This chapter explores the extent to which mobile phones have played a role in e-government in the Pacific to date, as well as the potential for them to contribute in the future.

    Original languageEnglish
    Title of host publicationPublic Administration and Information Technology
    PublisherSpringer
    Pages117-137
    Number of pages21
    DOIs
    Publication statusPublished - 2017

    Publication series

    NamePublic Administration and Information Technology
    Volume27
    ISSN (Print)2512-1812
    ISSN (Electronic)2512-1839

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