Psychometric Assessment of the Perception of Service Quality

Christopher Chan, Lanny Entrekin, Caryn Anderson

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	65-74
Journal	Research and Practice in Human Resource Management
Volume	11
Issue number	1
Publication status	Published - 2003

Cite this

@article{8f48cc9144f6497e897b1d05c6741c4c,

title = "Psychometric Assessment of the Perception of Service Quality",

author = "Christopher Chan and Lanny Entrekin and Caryn Anderson",

year = "2003",

language = "English",

volume = "11",

pages = "65--74",

journal = "Research and Practice in Human Resource Management",

publisher = "Singapore Human Resources Institute",

number = "1",

}