Rallying the troops or beating the horses? How project-related demands can lead to either high-performance or abusive supervision

Erin C. Gallagher*, Alicia K. Mazur, Neal M. Ashkanasy

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

30 Citations (Scopus)

Abstract

In today's high-pressure work environment, project managers are often forced to "do more with less." We argue that this imperative can lead project managers to engage in either high-performance or abusive supervision behaviors. To understand this process, we develop a model and associated propositions linking a project manager's cognitive appraisal of project-related demands to high-performance work practices versus abusive supervision behaviors - both of which impact three project outcomes: stakeholder relationships, people-related project success factors, and employee well-being. We propose that the choice between high-performance work practices and abusive supervision behaviors is moderated by a project manager's personal resources (psychological capital, emotional intelligence, and dark triad personality).

Original languageEnglish
Pages (from-to)10-24
Number of pages15
JournalProject Management Journal
Volume46
Issue number3
DOIs
Publication statusPublished - 1 Jun 2015
Externally publishedYes

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