Recent evidence on the development and maintenance of constructive staff-family relationships in the care of older people--a report on a systematic review update.

Emily Haesler*, Michael Bauer, Rhonda Nay

*Corresponding author for this work

Research output: Contribution to journalReview articlepeer-review

29 Citations (Scopus)

Abstract

This paper is an update to a systematic review that presents the best available evidence on the factors that are most effective in promoting constructive staff-family relationships in the care of older people in the institutional healthcare setting. Systematic review. The updated review supports findings from the earlier review. Additional evidence points to the importance of monitoring care, family involvement in decision-making, staff upholding the uniqueness of the older person, trust, the involvement of the multidisciplinary care team and family dynamics as factors underpinning effective staff-family relationships. A number of factors critical to the development and maintenance of positive staff-family relationships in the institutional setting have been identified. The delivery of quality care is predicated on staff having an understanding of these factors.

Original languageEnglish
Pages (from-to)45-74
Number of pages30
JournalInternational Journal of Evidence-Based Healthcare
Volume8
Issue number2
DOIs
Publication statusPublished - Jun 2010
Externally publishedYes

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