Sociotechnical Harms of Algorithmic Systems: Scoping a Taxonomy for Harm Reduction

Renee Shelby, Shalaleh Rismani, Kathryn Henne, AJung Moon, Negar Rostamzadeh, Paul Nicholas, N'Mah Yilla-Akbari, Jess Gallegos, Andrew Smart, Emilio Garcia, Gurleen Virk

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    28 Citations (Scopus)

    Abstract

    Understanding the landscape of potential harms from algorithmic systems enables practitioners to better anticipate consequences of the systems they build. It also supports the prospect of incorporating controls to help minimize harms that emerge from the interplay of technologies and social and cultural dynamics. A growing body of scholarship has identified a wide range of harms across different algorithmic technologies. However, computing research and practitioners lack a high level and synthesized overview of harms from algorithmic systems. Based on a scoping review of computing research (n=172), we present an applied taxonomy of sociotechnical harms to support a more systematic surfacing of potential harms in algorithmic systems. The final taxonomy builds on and refers to existing taxonomies, classifications, and terminologies. Five major themes related to sociotechnical harms - representational, allocative, quality-of-service, interpersonal harms, and social system/societal harms - and sub-themes are presented along with a description of these categories. We conclude with a discussion of challenges and opportunities for future research.

    Original languageEnglish
    Title of host publicationAIES 2023 - Proceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society
    PublisherAssociation for Computing Machinery, Inc
    Pages723-741
    Number of pages19
    ISBN (Electronic)9798400702310
    DOIs
    Publication statusPublished - 8 Aug 2023
    Event2023 AAAI / ACM Conference on Artificial Intelligence, Ethics, and Society, AIES 2023 - Montreal, Canada
    Duration: 8 Aug 202310 Aug 2023

    Publication series

    NameAIES 2023 - Proceedings of the 2023 AAAI/ACM Conference on AI, Ethics, and Society

    Conference

    Conference2023 AAAI / ACM Conference on Artificial Intelligence, Ethics, and Society, AIES 2023
    Country/TerritoryCanada
    CityMontreal
    Period8/08/2310/08/23

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