The effect of accelerating migration of services to digital channels on the elderly

Ann Masterton Perry; Terhi Nurmikko-Fuller

doi:10.1145/3091478.3098867

The effect of accelerating migration of services to digital channels on the elderly

Ann Masterton Perry, Terhi Nurmikko-Fuller

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).

Original language	English
Title of host publication	WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference
Publisher	Association for Computing Machinery, Inc
Pages	407-408
Number of pages	2
ISBN (Electronic)	9781450348966
DOIs	https://doi.org/10.1145/3091478.3098867
Publication status	Published - 25 Jun 2017
Event	9th ACM Web Science Conference, WebSci 2017 - Troy, United States Duration: 25 Jun 2017 → 28 Jun 2017

Publication series

Name	WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference

Conference

Conference	9th ACM Web Science Conference, WebSci 2017
Country/Territory	United States
City	Troy
Period	25/06/17 → 28/06/17

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10.1145/3091478.3098867

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title = "The effect of accelerating migration of services to digital channels on the elderly",

abstract = "In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).",

keywords = "Accessibility, Aging populations, Qualitative analysis, Seniors",

author = "Perry, {Ann Masterton} and Terhi Nurmikko-Fuller",

note = "Publisher Copyright: {\textcopyright} 2017 Copyright held by the owner/author(s).; 9th ACM Web Science Conference, WebSci 2017 ; Conference date: 25-06-2017 Through 28-06-2017",

year = "2017",

month = jun,

day = "25",

doi = "10.1145/3091478.3098867",

language = "English",

series = "WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference",

publisher = "Association for Computing Machinery, Inc",

pages = "407--408",

booktitle = "WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference",

}

Perry, AM & Nurmikko-Fuller, T 2017, The effect of accelerating migration of services to digital channels on the elderly. in WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference. WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference, Association for Computing Machinery, Inc, pp. 407-408, 9th ACM Web Science Conference, WebSci 2017, Troy, United States, 25/06/17. https://doi.org/10.1145/3091478.3098867

The effect of accelerating migration of services to digital channels on the elderly. / Perry, Ann Masterton; Nurmikko-Fuller, Terhi.
WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference. Association for Computing Machinery, Inc, 2017. p. 407-408 (WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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N2 - In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).

AB - In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).

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KW - Aging populations

KW - Qualitative analysis

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T2 - 9th ACM Web Science Conference, WebSci 2017

Y2 - 25 June 2017 through 28 June 2017

ER -

The effect of accelerating migration of services to digital channels on the elderly

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