The impact of value diversity on information system development projects

Ting Peng Liang; Jason Chia Hsien Wu; James J. Jiang; Gary Klein

doi:10.1016/j.ijproman.2011.11.006

The impact of value diversity on information system development projects

Ting Peng Liang, Jason Chia Hsien Wu, James J. Jiang, Gary Klein^*

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

44 Citations (Scopus)

Abstract

Diversity of personal values among participants in an information system project is typically considered to create harmful team conflict, as do other forms of personal diversity. However, recent research establishes that information and knowledge diversity among project team members contribute to project success, leading one to question accepted thought regarding diversity of values. We model the impact of value diversity on project performance through theoretical layers of diversity, conflict, and teamwork quality. An empirical test supports hypotheses that value diversity adds to both beneficial and detrimental conflict. Project managers should compose teams with diverse project values but must control for potential detrimental effects.

Original language	English
Pages (from-to)	731-739
Number of pages	9
Journal	International Journal of Project Management
Volume	30
Issue number	6
DOIs	https://doi.org/10.1016/j.ijproman.2011.11.006
Publication status	Published - Aug 2012

Access to Document

10.1016/j.ijproman.2011.11.006

Cite this

@article{366e81cf00754ce5aceb17619f8e01d5,

title = "The impact of value diversity on information system development projects",

abstract = "Diversity of personal values among participants in an information system project is typically considered to create harmful team conflict, as do other forms of personal diversity. However, recent research establishes that information and knowledge diversity among project team members contribute to project success, leading one to question accepted thought regarding diversity of values. We model the impact of value diversity on project performance through theoretical layers of diversity, conflict, and teamwork quality. An empirical test supports hypotheses that value diversity adds to both beneficial and detrimental conflict. Project managers should compose teams with diverse project values but must control for potential detrimental effects.",

keywords = "Conflict, Project management, Project teams, Software development projects, Value diversity",

author = "Liang, {Ting Peng} and Wu, {Jason Chia Hsien} and Jiang, {James J.} and Gary Klein",

year = "2012",

month = aug,

doi = "10.1016/j.ijproman.2011.11.006",

language = "English",

volume = "30",

pages = "731--739",

journal = "International Journal of Project Management",

issn = "0263-7863",

publisher = "Elsevier B.V.",

number = "6",

}

TY - JOUR

T1 - The impact of value diversity on information system development projects

AU - Liang, Ting Peng

AU - Wu, Jason Chia Hsien

AU - Jiang, James J.

AU - Klein, Gary

PY - 2012/8

Y1 - 2012/8

N2 - Diversity of personal values among participants in an information system project is typically considered to create harmful team conflict, as do other forms of personal diversity. However, recent research establishes that information and knowledge diversity among project team members contribute to project success, leading one to question accepted thought regarding diversity of values. We model the impact of value diversity on project performance through theoretical layers of diversity, conflict, and teamwork quality. An empirical test supports hypotheses that value diversity adds to both beneficial and detrimental conflict. Project managers should compose teams with diverse project values but must control for potential detrimental effects.

AB - Diversity of personal values among participants in an information system project is typically considered to create harmful team conflict, as do other forms of personal diversity. However, recent research establishes that information and knowledge diversity among project team members contribute to project success, leading one to question accepted thought regarding diversity of values. We model the impact of value diversity on project performance through theoretical layers of diversity, conflict, and teamwork quality. An empirical test supports hypotheses that value diversity adds to both beneficial and detrimental conflict. Project managers should compose teams with diverse project values but must control for potential detrimental effects.

KW - Conflict

KW - Project management

KW - Project teams

KW - Software development projects

KW - Value diversity

UR - http://www.scopus.com/inward/record.url?scp=84862655946&partnerID=8YFLogxK

U2 - 10.1016/j.ijproman.2011.11.006

DO - 10.1016/j.ijproman.2011.11.006

M3 - Article

SN - 0263-7863

VL - 30

SP - 731

EP - 739

JO - International Journal of Project Management

JF - International Journal of Project Management

IS - 6

ER -

The impact of value diversity on information system development projects

Abstract

Access to Document

Other files and links

Fingerprint

Cite this