The interplay of customer experience and commitment

Timothy Keiningham*, Joan Ball, Sabine Benoit (née Moeller), Helen L. Bruce, Alexander Buoye, Julija Dzenkovska, Linda Nasr, Yi Chun Ou, Mohamed Zaki

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

98 Citations (Scopus)

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Social Sciences

Economics, Econometrics and Finance