Understanding the nature of service design research : A theoretical classification and explication

Byron Keating; Shirley Gregor; Babis Theodoulidis

Understanding the nature of service design research : A theoretical classification and explication

Byron Keating, Shirley Gregor, Babis Theodoulidis

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper adapts a taxonomy of theory developed by Gregor (2006) to classify research articles appearing in two leading services journals. The aim of this classification is to understand how service design research fits within the broader services discipline, and to promote discussion around the requirements for a stronger theory base for service design research moving forward

Original language	English
Title of host publication	Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE
Editors	James Moultrie
Place of Publication	United Kingdom
Publisher	University of Cambridge
Pages	743-760
Edition	Peer Reviewed
ISBN (Print)	9781902546339
Publication status	Published - 2013
Event	Cambridge Academic Design Management Conference CADMC13 - Cambridge, United Kingdom Duration: 1 Jan 2013 → … http://www.cadmc.org/venue.html

Conference

Conference	Cambridge Academic Design Management Conference CADMC13
Period	1/01/13 → …
Other	4-5 September 2013
Internet address	http://www.cadmc.org/venue.html

Cite this

Keating, Byron ; Gregor, Shirley ; Theodoulidis, Babis. / Understanding the nature of service design research : A theoretical classification and explication. Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE. editor / James Moultrie. Peer Reviewed. ed. United Kingdom : University of Cambridge, 2013. pp. 743-760

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booktitle = "Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE",

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Keating, B, Gregor, S & Theodoulidis, B 2013, Understanding the nature of service design research : A theoretical classification and explication. in JM (ed.), Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE. Peer Reviewed edn, University of Cambridge, United Kingdom, pp. 743-760, Cambridge Academic Design Management Conference CADMC13, 1/01/13.

Understanding the nature of service design research : A theoretical classification and explication. / Keating, Byron; Gregor, Shirley; Theodoulidis, Babis.
Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE. ed. / James Moultrie. Peer Reviewed. ed. United Kingdom: University of Cambridge, 2013. p. 743-760.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - This paper adapts a taxonomy of theory developed by Gregor (2006) to classify research articles appearing in two leading services journals. The aim of this classification is to understand how service design research fits within the broader services discipline, and to promote discussion around the requirements for a stronger theory base for service design research moving forward

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BT - Conference Proceedings, Cambridge Academic Design Management Conference: Design Management: PAST, PRESENT and FUTURE

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Understanding the nature of service design research : A theoretical classification and explication

Abstract

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