Walking the faultline of fear: how affect-inducing risk communication can help promote disaster preparedness

This paper uses New Zealand’s AF8 [Alpine Fault Magnitude 8] program, designed to build resilience and preparedness for earthquakes, as a real-world example to explore how emotional appeals can affect preparedness intentions within the emergency management sector. Drawing on template analysis of 14 artifacts from AF8’s communication material and 34 semi-structured interviews with emergency management stakeholders (the AF8 material’s primary audience), the study examines how emotional appeals are strategically employed and perceived in practice. Findings contextualize theoretical understandings of how risk communication can balance fear and anxiety with positive emotions like fascination and confidence using tools such as vivid imagery, narrative framing, and certainty. The research offers empirical insights into how emotional appeals are used and perceived in risk communication, providing a foundation for developing future hazard communication strategies grounded in real-world application.