What impacts the performance of large-scale government projects?

Peerasit Patanakul, Young Hoon Kwak, Ofer Zwikael, Min Liu

    Research output: Contribution to journalArticlepeer-review

    92 Citations (Scopus)

    Abstract

    Government projects and programs contribute to national growth at a great magnitude. However, records show that they are not well managed, even when project teams follow established project management principles. As a result, this study aimed at identifying key characteristics of government projects and programs, and recommending how they can be used to improve performance. This paper analyzed 39 public projects undertaken in the U.S., UK, and Australia and reviewed officially by the national audit offices and government agencies, including the Los Angeles Metro, London Heathrow's Terminal 5, and the fatal Australia's Homeowner Insulation Program. Based on this analysis the paper suggests six key characteristics, 17 practical recommendations, and six research propositions. These findings can support government project managers to utilize project management approaches according to project characteristics. This paper can support policy makers and government officials in improving the approaches for the management of government projects and programs.

    Original languageEnglish
    Pages (from-to)452-466
    Number of pages15
    JournalInternational Journal of Project Management
    Volume34
    Issue number3
    DOIs
    Publication statusPublished - 1 Apr 2016

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