Wisdom, decision support and paradigms of decision making

Adrian MacKenzie, Michael Pidd*, John Rooksby, Ian Sommerville, Ian Warren, Mark Westcombe

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

60 Citations (Scopus)

Abstract

Many decision support tools have been developed over the last 20 years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support process and accompanying tool, is discussed and evaluated.

Original languageEnglish
Pages (from-to)156-171
Number of pages16
JournalEuropean Journal of Operational Research
Volume170
Issue number1
DOIs
Publication statusPublished - 1 Apr 2006
Externally publishedYes

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